01
Using ProntoMigo
Customers, merchants, drivers, and businesses agree to use ProntoMigo lawfully, provide accurate information, and follow service-specific operating and safety requirements.
Terms of Service
The planned terms for using ProntoMigo customer, merchant, driver and business services.
What this page covers
The planned terms for using ProntoMigo customer, merchant, driver and business services.
02
Services and availability
Service availability can vary by city, demand, partner type, and vehicle eligibility. Availability windows, fees, and estimated times can differ by service category.
03
Payments, refunds and support
Charges, refunds, and partner payouts are managed according to the active service policy. Support decisions are based on order data, delivery evidence, and platform rules.
Enterprise delivery and mobility
Plan local courier, delivery, employee city rides and airport transfer flows with a partner built for operational scale.